How many Pillows For Your Feet Soft Gel Cushions come in a package?

You get one pair of soft gel cushions in Pillows for Your Feet® Flats For Women, Pillows For Your Feet® For Stilettos and Pillows For Your Feet® For Men. You get one pair of soft gel cushions for flats and one pair of soft gel cushions for stilettos in Pillows For Your Feet® For Women.

Does one size fit all?

Yes.

Are they re-usable?

Yes.

How do I use Pillows for Your Feet® (application & care)?

Apply Pillows For Your Feet to a clean dry foot. Do not apply lotions, powders or medications to skin when using gel pad. Position gel pad in ball of foot area comfortably. Clean Pillows For Your Feet soft gel pads with mild soap and cold water for reuse daily. That’s it!

How long does it take to get my order?

We ship everything via UPS Ground so once your payment is processed and put in the mail, it will arrive in 3 to 5 days.

What types of payment & credit cards do you accept?

Pillows For Your Feet accepts all major credit cards. Pillows For Your Feet does not accept payment via check or electronic check.

Can I get a refund or return my order?

No. All sales are final. No refunds. No returns.

What if I want to order a large quantity or place a bulk order of Pillows for Your Feet®?

Head on over to our contact page and select ‘I am a distributor‘ from the help options and fill out the form. Or give us a call directly @ 212.535.0229.

Why does it cost $15.00 for shipping?

We charge a flat rate for shipping and handling. However that is $15.00 for your entire order so if you purchase more than one of the same item or multiple products from our store – you start saving.

Do you guys ship internationally?

No, not at this time but we are working on it.

How do I recover/change my password?

To recover your password, hover over the little padlock icon up on the top right of our website screen next to the shopping cart. Click on ‘Lost Password’. Enter the email you used when signing up. To change your password, log-into your account then hover over the ‘Shop‘ tab in the main navigation area. Scroll down to ‘My Account‘ and you will see a link to do so in the opening paragraph on that page.

How do I find my order number?

Go to the My Account Page – here.

How do I change my shipping or billing address?

Go to the My Account Page – here.

Where do I find/view my past orders?

Go to the ‘My Account’ Page – here.

Am I able to purchase Pillows For Your Feet® as a gift for somebody? “]You bet. Just enter the gift recipient’s shipping address into the shipping field and we will send it to there.

Is your payment gateway and site secure?

Yes. Our checkout page (the page you enter all of your sensitive information) is protected and encrypted and we use Authorize.net to handle all transactions. To read more about it head on over to our ‘Privacy Policy‘ page to get the full scoop.

Do you store our sensitive billing information on your server?

No. All of that is sent to and handled by Authorize.net.

Where do I go if I am having a Technical Support issue?

Head on over to the Pillows For Your Feet Contact Page and select that option from the list.

I just placed my first order and entered the wrong shipping address and need to change it?

Please give us a call directly so that we can help make the adjustment. If you get to us quickly and the package has not gone out we will make the changes for you. However, if we have already sent it out we will give you your tracking number so that you can contact the USPS directly. Our office number is – 212.535.0229.

I just placed my first order and decided that I should have used another card?

Once the order has been placed and payment sent it is out of our hands. To protect your credit card information and identity all of the sensitive information (like your card number) is sent to Authorize.net. To make an adjustment you will have to deal with them directly – here.

Why can’t I upload my picture to the forum?

It is too big. Reduce the size of your image to the indicated size limit and try again.